What is Waking Night?
This is when your Carer supports you with any care that you require through the night; and also completes tasks that you had requested to be completed while you are asleep. These tasks include: washing, cleaning and tidying up. Our Carers will keep a daily record on any care they attend to in your home, this is available for you and any requested member of your family to see.
What if I wake my sleeping night Carer more than three times?
If you require attention more than three times per night our Carer will continue to support you. However, the service provided will need to be reviewed in order to ensure safety levels are maintained. Should you require assistance more than 3 times a night, on a regular basis, we will look to implement a Waking Night Care package until you are feeling more settled. Our services can be reviewed and changed at short notice, ensuring you always receive the correct levels of care.
If I am receiving a Sleeping Night service, how long can my Carer stay awake with me if I need them in the night?
If we are providing a Sleeping Night service, we must ensure that our Carers receive an adequate level of sleep, to ensure they can perform their duties throughout the day to the best of their ability. It is not safe for our Carers to be awake for extended time periods throughout the night. An extended period of time is classed as anything more than 15 minutes at a time.
Should you feel that you require assistance for longer than this at any point throughout the night, your Care Package will be reviewed and it may be more suitable for you to be offered a Waking Night Service.
How will my Sleeping Night Carer hear me when I wake?
Although our Carers are in your home on a sleeping basis, they are aware of listening out for you if you need support. Our past experience has shown that audio monitors from your room to theirs have worked very well in making sure you are heard and responded to quickly.
I don’t have a spare bedroom; can my Sleeping Night Carer sleep on the sofa?
Yes, however when providing a Sleeping Night service, our Carers must have a private room to sleep in. If this is not available in your home it is negotiable with individual carers. Should they be happy to sleep on a sofa or a portable bed, then they may. They are not able to share a room with another person.